FiWi Community Privacy Policy
Introduction
Welcome to FiWi Community! Your privacy and the security of your data are of paramount importance to us. This Privacy Policy outlines how FiWi Community (referred to as "we," "us," or "our") collects, uses, processes, and protects the personal information of our users ("you" or "your") in compliance with the General Data Protection Regulation (GDPR) and the Jamaican Data Protection Act.
Data Collection
What Data We Collect
- Personal Identification Information: This includes your name, email address, phone number, and other contact details.
- Location Data: Your geographical location as determined through GPS or similar technologies.
- User-Generated Content: Any content you create or share within the app.
- Usage Data: Information on how you interact with the app, including app features used, time spent, and interaction patterns.
- Technical Data: This includes IP addresses, browser types, and device information.
How We Collect Data
- Directly From You: When you sign up, fill out forms, or interact with our app.
- Through App Usage: We track how you use the app to improve our services.
- Cookies and Similar Technologies: To understand app usage patterns and offer personalized experiences.
Use of Data
We use your data to:
- Provide App Services: To manage your account, provide customer support, and deliver services.
- Improve Our Services: To understand user preferences and enhance app functionalities.
- Communicate: To send important app updates, newsletters, and promotional offers, where consent is given.
- Legal Compliance: To comply with legal obligations under relevant laws.
Data Sharing and Disclosure
- Third Parties: We may share data with service providers who assist us in delivering our services. These parties are contractually bound to protect your data.
- Legal Obligations: We may disclose your data when required by law or to protect our rights.
Data Security
We implement robust security measures to safeguard your data from unauthorized access, alteration, and destruction. In the unlikely event of a data breach, we will promptly notify you and the relevant authorities as required by law.
User Rights
Under GDPR and Jamaican Data Protection Act, you have rights to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccuracies in your data.
- Erasure: Request the deletion of your data.
- Portability: Obtain a copy of your data in a portable format.
- Withdraw Consent: Withdraw your consent at any time where consent is the basis for processing.
Cross-Border Data Transfer
If we transfer your data outside of Jamaica or the United States, we will ensure appropriate safeguards are in place to protect your privacy.
Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through the app or via email.
Contact Information
For any questions or concerns about this policy or your data, please contact us at:
[email protected]
Acknowledgement and Consent
By using FiWi Community, you acknowledge that you have read and understood this privacy policy and agree to its terms.
Effective Date
This policy is effective as of 01-Dec-2023.